Store Policy
Customer Care
We're here to help. Whether you have a question about a product, need assistance with your order, or just want some styling advice — our team is ready to assist you.
We aim to respond to all enquiries within 24 hours, Monday to Friday. You can reach us at hello@houselle.co.uk or through our contact form.
Privacy & Safety
Your privacy matters to us. We collect and store your personal information only to process your orders, communicate with you, and improve your shopping experience.
We use secure third-party payment providers to process all transactions. Your payment details are never stored on our servers. We will only contact you regarding your order or with updates you've subscribed to.
For more details, see our full Privacy Policy or reach out to us directly.
Payment Methods
We accept the following payment methods for a secure and convenient checkout:
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Credit / Debit Cards (Visa, Mastercard, Amex)
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PayPal
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Apple Pay / Google Pay (se disponível)
All transactions are encrypted and processed securely.